SonicWall NSA Review

Easy to configure and maintain with the capability to scale


What is our primary use case?

We primarily use the solution for just securing our users and creating a LAN through VPN tunnels. We use it to provide remote access to a cloud service.

How has it helped my organization?

It has allowed us to work remotely when the order to shelter in place went into effect in March of this year due to COVID-19.

What is most valuable?

The most valuable aspect of the solution is its ability to work like any other firewall.

The product is pretty easy to configure. It's easy to maintain and it works well with Windows.

There are features that offer 3G, 4G, failover, wireless, and things like that are very good. I'm not a firewall expert, however, in my opinion, the solution pretty much covers the needs of small and medium businesses.

What needs improvement?

Currently, I just have the basic modules turned on. I'd love to see how it works in terms of preventing more malware from getting through.

We still get phishing emails that manage to come through from time to time.

The solution could use a bit more security.

We had issues with the VPN tunnel between two sites. It wouldn't stay up. That was a problem for us. They need to fix it if they find it happens across the board to other customers.

For how long have I used the solution?

This company has been using the solution for good three years.

What do I think about the stability of the solution?

The solution is stable. I've had one running for a little over 300 days without any problem. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability is pretty good. I can scale out and add a firewall within a new office if I need to. If an organization wants to scale, they should be able to do so with no problems. Everyone working in our office uses the solution. Anybody that has a work laptop that needs to remote work from outside the office can do so as well. It's 100% used across the board.

How are customer service and technical support?

I had to call support when one of my VPNs was failing. The VPN tunnel between two sites wouldn't stay up and they had us use a different security protocol.

They were very helpful. I found them to be quite responsive and knowledgeable. I don't think the problem with the VPN should have been there in the first place, however, that said, they did help us. I'd rate them, overall, at a nine out of ten.

How was the initial setup?

The initial setup isn't too complex. My understanding is that it's straightforward. I didn't set it up myself, however, it's got configuration wizards to walk a user through. This no doubt is quite helpful and makes it pretty simple in terms of implementation.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty reasonable. We don't find it to be overly expensive.

What other advice do I have?

The version we are using is NSA 20 or 60.

If a company is looking for a good product that's easy to configure, I would suggest they consider SonicWall.

I'd rate the solution nine out of ten. If we didn't have that trouble with the VPN tunnel, I would give it a perfect score.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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