SonicWall TZ Review

Stable with good threat prevention and an easy initial setup

What is our primary use case?

We primarily use the solution for its firewall capabilities.

What is most valuable?

The best thing about the product is the very good threat prevention output.

What needs improvement?

The dashboard needs to be improved.

They can work on the GUI part of the solution. Currently, it is a little bit complicated as compared to other competitors.

Each uplink is quite a big and complicated sort of tool. Other products, like Checkpoint, are so-so, however, they are better. Fortinet is a good example of one that is very good and easy to use.

For how long have I used the solution?

I've been working with the solution for four to five years.

What do I think about the stability of the solution?

The stability is excellent. We find it to be reliable. We haven't had any issues at all.

What do I think about the scalability of the solution?

We consider growing the solution based on the company's needs. We work with different sizes of organizations. We try to project out what a company will need, not tomorrow, but three years down the line, and build for that on day one.

We do this due to the fact that it's not exactly scalable. We build it bigger so organizations can grow into the solution quite a bit. Users are restricted by the model of the firewall, so if you choose something that's too small, it won't be able to meet your needs and you'll have to start over and trade up to a bigger model.

If a TZ series can handle 500 users, and a company currently has 200 users, they'll be able to scale up, technically speaking, to about 300 more users before they hit their threshold.

Basically, the scalability is not infinite. It's quite limited to the capacity of the model itself.

How are customer service and technical support?

We've never dealt with technical support. We've managed to handle any issues ourselves, in-house. I can't speak to the kind of service they provide.

Which solution did I use previously and why did I switch?

I also have experience with Sophos XG.

I find that there aren't too many differences between firewalls, as everyone has the same platform and goals.

How was the initial setup?

The initial setup is not complex. It's very straightforward. We found it to be quite easy.

It may take a while to deploy the solution, at least here in Haiti. It will take longer than a few hours. Depending on the client, it can take anywhere from a day or two to up to ten or 15 days.

It's all dependent on the customer side. What will define the length of time will be is the mobile policy they want to implement on the firewall. That depends on the customer.

You only need one person to deploy and maintain the solution.

What about the implementation team?

We're resellers. We handle the implementation for our clients.

What other advice do I have?

We use this solution ourselves, however, we also deploy it for our clients. We're resellers.

We're using the latest version of the solution.

I don't know if I have specific advice, as each customer is different and has different needs in terms of security. It depends on their policies and how they want to implement them. There are almost endless amounts of policies that can be added to the solution.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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