Sophos Cyberoam UTM Review

Good application filtering, anti-spam, and IPS features

What is our primary use case?

We are using Cyberoam UTM as our centralized gateway and it is useful for web filtering, application filtering, anti-spam, and IPS.

What is most valuable?

The most valuable features are the IPS and anti-spam functionality. The application filter is also very good.

The interface is user-friendly.

What needs improvement?

Web filtering capability that allows the blocking of web sites needs to be implemented.

We have had some issues with technical support, which is an area that needs improvement.

Support for cloud security sandboxing would be a helpful addition to this product.

For how long have I used the solution?

I have worked with Sophos Cyberoam UTM for about 10 years.

What do I think about the stability of the solution?

Cyberoam is mostly stable but sometimes there are bugs. During such periods, we have resolved the issues by either rolling back firmware or updating.

Overall, it is a good experience in terms of stability and performance.

What do I think about the scalability of the solution?

We have not had the requirement to scale because it has been more than enough for us. We have about 300 users and have not had any issues in terms of performance.

How are customer service and technical support?

The speed of response from technical support is very good. However, the solution that they gave us was not working afterward. We implemented the solution and did not get the desired result.

Which solution did I use previously and why did I switch?

We did not use another similar product prior to Cyberoam.

How was the initial setup?

It is very easy to implement and configure.

What about the implementation team?

Our in-house team was responsible for the deployment.

What's my experience with pricing, setup cost, and licensing?

There are no costs in addition to the standard licensing fees.

Which other solutions did I evaluate?

This product is going to be at the end of life this year, so we are going to be looking at other devices and other vendors. The best product that we have tested so far is from Fortinet. My second choice would be Sophos UTM.

What other advice do I have?

My advice is that if Cyberoam continues in the future then it is a product I recommend. However, my understanding is that the product will no longer be available next year.

For people who want to migrate from Cyberoam, the best option that we have seen so far is from Fortinet.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?


Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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