Sophos Cyberoam UTM Review

Integratable, easy setup, good for medium business, but has firewall limitation


What is our primary use case?

I am using the solution mostly internally for security, a firewall and internet. We have a lot of users with many user policies. Additionally, we use it for a DOS-specific file exchange.

What is most valuable?

The solution is easy to integrate.

What needs improvement?

I had an issue when I was trying to stop a user from using too much bandwidth while I was using Azure, I was not able to stop them. You normally can just right click and block them but in this solution, it was not working in the firewall settings.

For how long have I used the solution?

I have been using the solution for 10 years.

What do I think about the stability of the solution?

I was running the solution for seven years and I did not have issues. I would rate the stability a four out of five.

What do I think about the scalability of the solution?

For a medium-sized organization, the scalability was good.

How are customer service and technical support?

The support was good. Whenever I needed to contact to support to create tickets, they contact me within a reasonable time and they resolved the issues.

How was the initial setup?

The setup was easy.

What's my experience with pricing, setup cost, and licensing?

On a yearly basis, it cost me approximately $1,500. While having 400 users and comparing the price to other solutions, what I was paying yearly was good.

What other advice do I have?

Cyberoam is going to end this year. They already have announced last year if you are an enterprise and have the support it will end.

What I have learned from using this solution is when choosing another product in the future I will do more technical feature comparisons. Having done the comparisons I most likely would not have been having some of the issues I was having because I would have gone with another solution.

I rate Sophos Cyberoam UTM a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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