Sophos Cyberoam UTM Review

User-friendly portal, easy to scale, stable, and good price


What is our primary use case?

I am using it as a firewall for getting the internet for our users. I am using CR100i, which is an old model. I am going to replace this one.

What is most valuable?

Its portal is user-friendly. I am able to manage the user data and access control through this device.

What needs improvement?

It should have better VPN protection. Some of the VPN applications are not blocked by this firewall. Some VPNs are able to get through this firewall, which is why I am planning to replace this firewall with a good one in the near future.

For how long have I used the solution?

I have been using this solution for the last five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is easy to scale. There are no problems or issues with it. 

We have two administrators and 200 users. Out of these, 70 users are contract users.

How are customer service and technical support?

We didn't face any issues with it so far.

Which solution did I use previously and why did I switch?

I have used Cisco ASA, which is a different product. This is a UTM device, whereas Cisco ASA is purely a firewall. Some of the features that are available in this solution, such as user activities, user values management, and user time active, are not there in Cisco ASA. 

How was the initial setup?

Its initial setup is simple.

What about the implementation team?

The first installation was done by the integrator. In terms of maintenance, at one time, there was a problem with the hardware of the device, and a memory part wasn't configured. They had replaced this memory. That was the only issue we had.

What's my experience with pricing, setup cost, and licensing?

It is a cheap firewall. We are not paying for any license.

What other advice do I have?

I would recommend this solution. It is a good solution for an entry-level firewall. It is not suitable for large data center networks.

I would rate Sophos Cyberoam UTM a nine out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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