Sophos Cyberoam UTM Review
the admin interface is great and easy to use


What is most valuable?

Usability: The admin interface is great and easy to use, no need to search documentation; stability and performance are what my company demands.

How has it helped my organization?

Web AV, Content Filter, reliable site to site VPN.

What needs improvement?

Reporting.

For how long have I used the solution?

Close to a year, and the Sophos UTM 9 for almost two years.

What do I think about the stability of the solution?

Nope.

What do I think about the scalability of the solution?

So far, no.

How is customer service and technical support?

I never used it, but I hear it is quite good.

Which solutions did we use previously?

We use to have a few old Microsoft TMGs; it was time to replace.

How was the initial setup?

If you know what you are doing it is really straightforward and quite simple to deploy, setup and then go have a drink.

What's my experience with pricing, setup cost, and licensing?

The hardware has no user limit (the hardware is the limit) while the virtual edition has user limits (I do not like limits). It is a bit expensive, but totally worth the money.

Which other solutions did I evaluate?

Yes, Palo Alto (awesome product, but a firewall cannot be more expensive than a kidney). SonicWall, a little cheaper, but I’ve found it to be a lot more counter-intuitive to use, did not like that at all.

What other advice do I have?

Go for-it! If you don't have solid knowledge of firewalls, hire someone who does.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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