Sophos Cyberoam UTM Review

​Reliable, good user interface, versatile, and offers a lot of functionality compared to plain routers

What is most valuable?

  • Reliability
  • Good user interface
  • Versatility

What needs improvement?

Perhaps the SSL VPN.

We use different workarounds and find different solutions for it, depending on the client's needs. We shouldn't have to, we should just be able to use the product as it comes with Cyberoam, rather than having to revert to other products.

What do I think about the stability of the solution?

It's a stable product.

How is customer service and technical support?

Tech support is knowledgeable.

How was the initial setup?

You need special training to set it up.

What's my experience with pricing, setup cost, and licensing?

It is more expensive than cheap routers, but it offers a lot of functionality, and that warrants the price.

What other advice do I have?

I would warmly recommend it.

However, the reason I don't give it a 10 out of 10 is because we sometimes find the customer service or the support lacking.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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