Sophos EPP Suite Review

Easy to configure, good monitoring functionality, and the centralized management makes it easy to use


What is our primary use case?

We are a solution provider and the Sophos EPP Suite is one of the security products that we use to provide service to our clients. We primarily use it for endpoint protection.

What is most valuable?

The most valuable feature is the central administration and management.

The central monitoring capability is helpful.

It is easy to configure.

What needs improvement?

Technical support needs to be improved.

In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system.

For how long have I used the solution?

We have about three years of experience with this product.

What do I think about the stability of the solution?

In terms of stability, we have not had any problems.

What do I think about the scalability of the solution?

We are satisfied with the scalability.

How are customer service and technical support?

The technical support offered by Sophos is very poor.

How was the initial setup?

The initial setup is complex and the deployment will take approximately one month.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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