Sophos Intercept X Review

The setup was simple, the EDR could be improved, and perhaps the user interface.


What is our primary use case?

We use it mostly for software protection. 

What is most valuable?

It's quite simple to use and user friendly.

What needs improvement?

The EDR could be improved, and perhaps the User Interface. EDR machine learning could be included.

For how long have I used the solution?

We have been using Sophos Intercept X for about two years. It is the latest cloud version. We have about 200 people using it, daily. We are a Sophos customer.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is reasonable scalable. So, somewhere in the middle in terms of scalability.

How are customer service and technical support?

We have not needed to use support so far.

Which solution did I use previously and why did I switch?

We have been using Sophos since day one.

How was the initial setup?

The setup was simple. It took us about one day to set up and configure the software.

What about the implementation team?

The setup was done internally. We also perform maintenance internally.

What's my experience with pricing, setup cost, and licensing?

The pricing is average for software like this, but you can purchase additional services if you wish.

Which other solutions did I evaluate?

In the future, we may evaluate SentinelOne.

What other advice do I have?

I would recommend this to other users, and I would give the product 7 out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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