Sophos Intercept X Review

Range and restriction features make this a good choice for customers who want endpoint protection


What is our primary use case?

The primary use case is for protection. We sell this solution to our customers.

What is most valuable?

The most valuable features are the range and restriction. This is why our users choose Intercept X.

What needs improvement?

To be a perfect product, the price would have to be a bit better.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is stable.

We haven't had any issues with Sophos Intercept X and we haven't had any complaints from our customers.

What do I think about the scalability of the solution?

This solution is scalable.

We have one customer who is scaling quickly, increasing by ten to twenty users each month. We sell them new licenses, put them in their client central, and all they have to do is pull it out to their new devices. 

How are customer service and technical support?

We have contacted Sophos technical support in the past, but not Intercept X.

How was the initial setup?

For our customers, the deployment of Sophos Intercept X is easy and it's easy to manage.

What's my experience with pricing, setup cost, and licensing?

The price is pretty good.

Which other solutions did I evaluate?

For my customers who do not want the range and restriction features, I instead recommend using Windows Defender.

What other advice do I have?

I would recommend this solution if they want endpoint protection.

Always check the Sophos Central to make sure that the device is activated with the current updates and scanning.

Customers should log onto the portal to see if the scan has been updated.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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