Sophos UTM Review
It is full of options, but the web filtering engine needs to be improved.


Valuable Features

They are all valuable, but the most valuable is the uplink balancing. This is very useful when dealing with more than one ISP, and the wireless capability for our guests.

Improvements to My Organization

It's scalable and easy to manage.

Room for Improvement

The web filtering engine needs to be improved as, sometimes, the service hangs for a while and restarts randomly. Alas, there was an issue with authorizing Lync traffic but it's all good now.

Use of Solution

I've used it for eight years.

Deployment Issues

No issues encountered.

Stability Issues

Rarely.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's good.

Technical Support:

It's acceptable because sometimes there are delays with answering our requests. We are using the regular support, so we don't have the ability to contact Sophos directly.

Previous Solutions

We did, and we switched due to the costs and the functionalities.

Initial Setup

It was very easy.

Implementation Team

We used a vendor team to implement it.

Other Advice

It's a nice product that is full of interesting options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

1 Comment

Niraj Kumar SinhaUser

Had done POC for 2 months but can't able to justify as per our prospect.

01 July 15
Guest
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