Sophos UTM Review

It is for beginners and hardcore professionals.


What is most valuable?

All the features are similar; we are real, hardcore users of the Sophos UTMs.

How has it helped my organization?

This product is for beginners and for hardcore professionals; beginners can get their feet wet and professionals can easily look into the product.

What needs improvement?

Certificate Management should be improved.

For how long have I used the solution?

I have used this solution since 2014, i.e. for around three years.

What do I think about the stability of the solution?

We have over 30 Sophos UTMs running. There are some that are not stable, because of the bridges used or ISP used (Cisco vPCs/Dell MLAGs etc.).

What do I think about the scalability of the solution?

The Sophos UTM Internal DB sometimes has problems which affect its scalability.

How is customer service and technical support?

Technical support is very good, but only to the distributor. Support is poor if the distributor escalates to the vendor or we complain directly to the vendor.

Which solutions did we use previously?

It was not a change; in general, we have used many firewall vendors, but no one is as good as Sophos UTM.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Unfortunately, the pricing is very expensive, but for licensing, there are some "cheap" options for some scenarios.

What other advice do I have?

If you'd like to look into a system which is very robust and hardcore, then select Sophos UTM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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