Sophos UTM Review

Good protection, scalable, easy to setup, and it has good local vendor support

What is our primary use case?

I use this solution for my severs.

How has it helped my organization?

At some point in time, it seemed to be ravaging organizations around us and we couldn't definitely outrightly isolate ourselves from it. While we were attacked, I want to believe that it was solely because there was that in addition to the fact that there are triggers. 

We also know very well that Sophos is proactive in monitoring and protecting against malware and brute-force attacks.

It's one of the things that it is quite good for.

What is most valuable?

The most valuable feature is ransomware protection. It is known for ransomware protection.

In terms of additional features, I'm still getting to understand more about how it works.

What needs improvement?

I'm still exploring the features and I haven't used them in totality. 

I think that additional metrics features are needed to be able to monitor other areas or to monitor as much as you can, at a fine-grain resolution. This would be good. Somewhat similar to what Darktrace can do. 

Proactively understand and using AI intelligence to monitor and see activities that are away from the norm and then proactively see how they can either isolate the quarantine system and inject it back into the system upon validation.

They could explore most of the products in Symantec's and Fresh Services and run from the same file to see what additional feature one is offering.

I would also like it if they could work on the price because it is expensive.

For how long have I used the solution?

I have been using Sophos UTM for approximately three years.

What do I think about the stability of the solution?

I understand that it's had a couple of releases too frequently but I want to believe that it's relatively stable. 

I still believe that in terms of stability, Symantec is better, so this can be improved.

What do I think about the scalability of the solution?

Sophos UTM is quite scalable.

How are customer service and technical support?

I haven't had any reason to contact support directly because I have MacBytes, which happens to be a local vendor that we have been using. It's been pretty good. 

They are very good at supporting us technically when the need arises.  

Which solution did I use previously and why did I switch?

I am currently using Symantec for my own workstations and I use Sophos for my server Endpoint protection.

How was the initial setup?

The initial setup is relatively straightforward.

What's my experience with pricing, setup cost, and licensing?

The prices can be better, they could make it a lot cheaper.

What other advice do I have?

You are on the right track with Sophos UTM, but you should keep up with the trends as they become available.

I would rate Sophos UTM a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Learn what your peers think about Sophos UTM. Get advice and tips from experienced pros sharing their opinions. Updated: August 2021.
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