Sophos XG Review

Simple to use, simple to manage, and simple to administer

What is our primary use case?

This firewall is part of the security solution that is implemented in medium-sized enterprises.

We are using it for endpoint and user security for laptops and mobile phones.

What is most valuable?

The most valuable feature is the Intercept X. It is the advanced features that are used for malware detection and antivirus. It's similar to antivirus on steroids.

It's simple to use and has a simple interface. It's generally straightforward and configuration-wise, it's not complex. 

It's a very simple product to use and that's why you find it is used mostly in small to medium-sized enterprises. They don't have the manpower that a large organization can have, in terms of the skilled workforce when it comes to cybersecurity. They just need something that is simple to use, simple to manage, and simple to administer, but effective at the same time. That's the main selling point for Sophos.

What needs improvement?

I have not used their SD-WAN product or the SD-WAN feature, so I don't know how scalable the SD-WAN is. But, I hope just that the SD-WAN is up to par with FortiGate.

The integration is an area that can improve a bit. One of the other solutions that I have used that is highly interoperable is Fortinet. It's easy to integrate with other products. 

Sophos can definitely improve with the interoperability between solutions.

For how long have I used the solution?

I have been using Sophos XG for a year and a half.

We are using the latest version.

What do I think about the stability of the solution?

It is very stable. I've not had any issues with it.

In terms of bugs, I've not had any bugs, or I've not encountered any bugs when deploying Sophos or administering Sophos products. 

What do I think about the scalability of the solution?

In terms of scalability, it's very scalable because they have different sized firewalls for different requirements or different specifications. 

It is also able to do high availability, so it's very scalable.

Currently, in our organization, we have coverage with Sophos Intercept X Endpoint Protection. We have 49 employees. We plan to continue to use this solution.

We are currently subscribed to a three-year product and will be using it for a duration of three years.

How are customer service and technical support?

I have not had any cases where I had to log technical support, but I believe it would be fast enough in case I needed to reach out to them.

Which solution did I use previously and why did I switch?

We are also using Fortinet FortiGate Firewall. 

How was the initial setup?

The initial setup is very simple.

For a normal deployment with basic configuration in a  medium-sized enterprise, it can take a day and a half.

If it's a complex network design then it might be three to four days.

It only requires one person to deploy and maintain this solution.

What about the implementation team?

We used an implementor and an integrator, but usually, I do it by myself.

Which other solutions did I evaluate?

The features in Sophos XG are the same features you would find in Palo Alto or Fortinet.

What other advice do I have?

I just like it the way it is. I wouldn't recommend any changes to it, because what they have is working and it's working very well. It is a product that I definitely recommend to others.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
More Sophos XG reviews from users
...who work at a Financial Services Firm
...who compared it with Fortinet FortiGate
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
521,637 professionals have used our research since 2012.
Add a Comment
ITCS user