Sophos XG Review

Good reporting, stable, with local support available


What is our primary use case?

I am a reseller.

What is most valuable?

It is feature-rich, I like the server authentication, and the reports are good.

What needs improvement?

The recent changes of the policy compared to Cyberoam are a little bit less user-friendly and complicated. Cyberoam is much easier to use.

Security could be better.

In the next release, I would like to see improvements made to the policy and simplify the policy-making, as the complexity of it makes it really tough.

For how long have I used the solution?

I have been working with Sophos XG for more than six years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's more scalable than most, but like other products, a Sandbox cannot be scalable.

Our clients are small and medium-sized companies.

How are customer service and technical support?

We get a local-level team for support. There is less support with Cyberoam.

Which solution did I use previously and why did I switch?

Cyberoam is the first product I started selling. We sell Fortinet also. Customers prefer Fortinet.

There is not a lot of difference between Sophos and Fortinet, they are very similar but in a large environment, Fortinet is better.

How was the initial setup?

The initial setup is really not a problem, but the policy-making is a bit complex.

What's my experience with pricing, setup cost, and licensing?

The price is not reasonable. The price is a bit higher.

Cyberoam is better in terms of cost.

What other advice do I have?

I always recommend Sophos but there is a Enterprise security concern so I prefer Palo Alto.

I would rate Sophos XG an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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