Sophos XG Review

Good reporting, stable, with local support available

What is our primary use case?

I am a reseller.

What is most valuable?

It is feature-rich, I like the server authentication, and the reports are good.

What needs improvement?

The recent changes of the policy compared to Cyberoam are a little bit less user-friendly and complicated. Cyberoam is much easier to use.

Security could be better.

In the next release, I would like to see improvements made to the policy and simplify the policy-making, as the complexity of it makes it really tough.

For how long have I used the solution?

I have been working with Sophos XG for more than six years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's more scalable than most, but like other products, a Sandbox cannot be scalable.

Our clients are small and medium-sized companies.

How are customer service and technical support?

We get a local-level team for support. There is less support with Cyberoam.

Which solution did I use previously and why did I switch?

Cyberoam is the first product I started selling. We sell Fortinet also. Customers prefer Fortinet.

There is not a lot of difference between Sophos and Fortinet, they are very similar but in a large environment, Fortinet is better.

How was the initial setup?

The initial setup is really not a problem, but the policy-making is a bit complex.

What's my experience with pricing, setup cost, and licensing?

The price is not reasonable. The price is a bit higher.

Cyberoam is better in terms of cost.

What other advice do I have?

I always recommend Sophos but there is a Enterprise security concern so I prefer Palo Alto.

I would rate Sophos XG an eight out of ten.

Which deployment model are you using for this solution?


If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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