Sophos XG Review

The pricing is very competitive in the market and the support is awesome

What is most valuable?

  1. Internet security, where we have one single point of console; where I can manage my endpoint and my gateway. 
  2. Any messages coming in, I am getting the intermission immediately. 
  3. If my endpoint is getting infected, I get to know. 
  4. If my file is getting infected, I get to know from a single pane point of view.

How has it helped my organization?

The product has been upgraded, and one of the features we were looking for has been incorporated into the newer version. It has allowed me to customize for my needs as well.

For how long have I used the solution?

The past six months.

What do I think about the stability of the solution?

Nothing. No issues. It is quite stable.

What do I think about the scalability of the solution?

This is a little bit of a challenge. Scalability is one issue with the hardware device and hardware files. Any kind of hardware file which has been delivered has been a challenge.

How are customer service and technical support?

Sophos is being preferred only because of their technical support. The tech support there is very good. It is a five-star support system that they have there.

Which solution did I use previously and why did I switch?

Our previous solution was Check Point. I switched to Sophos just because of the pricing issue.

How was the initial setup?

It is very user-friendly to set up. Very straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is very competitive in the market.

Which other solutions did I evaluate?

Only Check Point. That was the one product which I evaluated.

What other advice do I have?

The support is awesome. QA is very simple, and the administration is very straightforward.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user
1 Comment

author avatarMelvynLee
Top 20Real User

Good to know the support is dependable. Thanks Vikas.