What is our primary use case?
We are a solution provider, and we provide the SOTI solution for our customers. We have around 40,000 devices deployed on it. Normally, it is deployed on-cloud, but we also have some on-premises implementations.
It is mainly used for supervising devices such as Android and Windows mobile devices. It is used for asset management and configuration management as well as for authorizing the use of specific software in a device.
What is most valuable?
All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices and specify authorized or not software. The device configuration is then used under the supervision of the device admin.
What needs improvement?
The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher.
From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this.
It can't compete with Intune and other solutions when it comes to Windows implementation. It's work well with iOS and Android.
For how long have I used the solution?
We have five years of experience with this solution.
What do I think about the stability of the solution?
The platform is stable. There are no issues with the stability of the platform.
What do I think about the scalability of the solution?
It is scalable. We are satisfied with its scalability because we can start at 100 devices. I have some customers who have 10 or 15 times more devices over time, and the platform is responding quite well. The service behind is on the cloud, and it is quite good.
How are customer service and technical support?
When you subscribe to enterprise support or high-level support, they respond well.
How was the initial setup?
The initial setup is easy for us because we have a specialist engineer. Otherwise, it is not so user friendly. You need an experienced engineer and some knowledge to deploy this solution, especially if it is a complex configuration.
What's my experience with pricing, setup cost, and licensing?
Its pricing policy is not stable. The licensing is on a one-yearly, two-yearly, or three-yearly basis. There is no monthly fee.
What other advice do I have?
I would recommend this solution. We are a solution provider, and we recommend the SOTI solution each time we have a request. It is a stable product, and there is no real technical issue.
I would rate SOTI MobiControl a seven out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?