Spiceworks Review
I've found inventory management to be valuable in tracking serial numbers of machines on our network, but everything on a Mac network must be manually entered.


Valuable Features

The inventory management is, and also the alerts that let me know when printers are running low on ink.

Improvements to My Organization

Instead of keeping track in a spreadsheet of serial numbers, what software is on what machine, and what machines we have, I let Spiceworks scan our network and figure it out for me.

Room for Improvement

Mac networking needs improving, as everything has to be manually entered in a Mac environment.

Use of Solution

I've used for five years at three different companies.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's excellent.

Technical Support:

It's excellent.

Previous Solutions

No other options were evaluated as it is one of the only 100% free solutions.

Initial Setup

It's very easy and has a great community.

ROI

Since it's free, and only takes about two hours to setup, it's got a 100% ROI.

Pricing, Setup Cost and Licensing

It's completely free.

Other Solutions Considered

I've not used any other solutions. I used it at the first tech company I worked for, and brought it with me to the new company I work for.

Other Advice

It's the only way to go as far as inventory systems go.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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