Spiceworks

Spiceworks Review
The most valuable features are change management and inventory. There are too many security and resource issues.


Valuable Features

  • Change management
  • Inventory

Room for Improvement

It's got great potential, but too many security and resource issues. It needs lower resource consumption at the workstation level, reduced network traffic, better device discovery and identification.

Use of Solution

We've used it since 2009.

Deployment Issues

There were issues with the deployment.

Stability Issues

There were issues with the stability.

Scalability Issues

There were issues with the scalability.

Customer Service and Technical Support

Customer Service:

Pretty good, but some issues were unresolvable.

Technical Support:

Pretty good, but some issues were unresolvable.

Previous Solutions

I didn't pick it, it was done by senior IT management.

Initial Setup

It's fairly straightforward.

Other Advice

Perform a thorough test and mind your resource usage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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