Splunk Review

Some of the valuable features include data representation options and the analytics and querying of the indices.


What is most valuable?

The analytics and querying the indices is super easy.

The data representation options in the dashboards are excellent.

Multiple datasource/filetypes are supported and each can be customized in a few clicks.

What needs improvement?

Security administration and user access control is pretty basic. This can be improved.

The user access control could be much more granular, so that the admins can control r/w/x access for specific features of the product like dashboards, etc.

If this is improved, with a mapping against LDAP roles, it would be excellent.

What do I think about the stability of the solution?

We had no stability issues.

What do I think about the scalability of the solution?

We had no scalability issues.

How is customer service and technical support?

Technical support and the online community are some of the best for any product.

Which solutions did we use previously?

We did not have a previous solution.

How was the initial setup?

The setup was quite easy and there is lot of technical documentation for handholding you through the process.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is quite expensive. But for the value the product provides, it seems at par in the market.

Which other solutions did I evaluate?

We looked at IBM SmartCloud Analytics and Log Analytics.

What other advice do I have?

Please watch out for the licensing agreement. There are a lot of IP specific clauses that Splunk has included in their license agreement. Per my understanding, any plugin available in the community cannot be used OOB, due to licensing restrictions. (This might be specific to our organization.)

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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