Splunk Review

Allows for transparency into IT metrics for insightful business analytics


What is our primary use case?

IT service analytics: 

  • Server machine data
  • Monitoring data
  • Alerting data
  • ITSI KPIs
  • Real-time reporting
  • Month-over-month reporting.

How has it helped my organization?

It allows for transparency into IT metrics for insightful business analytics.

What is most valuable?

It brings together all sorts of data. It has the ability to correlate data, analyze and review it. This makes weekly ops reviews and monthly executive management reporting much easier by saving hours of collecting data. Report automation has been a life saver.

What needs improvement?

  • Free-floating panels in the dashboards are like a glass table. 
  • It needs more formatting control without having to be an admin.

For how long have I used the solution?

Three to five years.

Which solutions did we use previously?

Previously, only the service owner could see the data and he might have gone to several places to obtain it. Now, it is all in one place and easy to access. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Add a Comment
Guest

Sign Up with Email