What is our primary use case?
- Log monitoring and alerts
- Looking up information
- Dashboards for nice, fast information about various application servers.
How has it helped my organization?
- It is easier to find problems and exceptions.
- It is used by any factor in the firm.
- Easy dashboards creation.
- The visibility is amazing.
What is most valuable?
- Regex for fields creation is great.
- High availability
- Easy to use in any environment.
What needs improvement?
Make it easier to include roles and user controls, as it is horrible now.
For how long have I used the solution?
More than five years.
How is customer service and technical support?
Not even Splunk's support guy, who came to our firm, could help with defining proper role management.
What's my experience with pricing, setup cost, and licensing?
It is a pretty high cost solution, but if your organization has the funds, it can bring many benefits.