Splunk Review

It has helped with troubleshooting, making it easier


What is our primary use case?

We use it mostly for log monitoring, and also for trying to raise alarms.

How has it helped my organization?

It has helped with troubleshooting, making it easier. Now, we have one place where we can find logs and errors. There is no need to go to the actual server to search for the log file. 

What is most valuable?

It provides logs in one place, so they are easy to find. It collects the logs from multiple places, then you have just one place where you see the whole flow from the front-end to the back-end. This is the best thing.

What needs improvement?

The search could be improved. Now, it is a bit difficult to write search queries because they become quite long, then maintaining those long search queries is a quite challenging.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

I have not had any issues with it, and we have the whole banking infrastructure running on it.

What do I think about the scalability of the solution?

The scalability is okay as far as I have seen and used it. We have dozens of different environment environments using the same Splunk instruments, and it has been able to scale.

How is customer service and technical support?

I have not used technical support.

What other advice do I have?

Splunk's website is quite useful. You can find a lot of information on it. I would recommend to use it and try to figure out the product's features and what you can actually do with Splunk. You can do a lot of things with Splunk, but you need to know what to do first.

I have used both the AWS and on-premise versions, but in two different environment, so I am unable to compare the versions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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