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Splunk Review

Central locale for our cybersecurity

Jan 16 2019

What is our primary use case?

Splunk is our central locale for cybersecurity and protection.

How has it helped my organization?

Once we onboarded all of the required needs, it created a lot of visibility for us.

What is most valuable?

It is quite extensible. It is a platform that we can build our use of each case instead of each case being limited or restricted to each capability. This is probably the best feature.

What needs improvement?

I would like to see future development in terms of ML (Machine Learning).

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It can be scaled quite easily in comparison to other products on the market.

How is customer service and technical support?

The tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets.

How was the initial setup?

I was not involved with the initial setup.

What's my experience with pricing, setup cost, and licensing?

The price could be improved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Author

SenNetwork4433

Senior Network & Security Architect at a insurance company with 501-1,000 employees

Highlights

Pros

It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature.

Cons

I would like to see future development in terms of ML (Machine Learning).I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets.

Pricing Advice

I think the price could be improved.