Splunk Review

It helps us uncover bottlenecks in the network, but needs better local technical support


What is our primary use case?

We were using Splunk for our networking to know exactly what kind of the traffic was going from one network to another network because we had a lot of the connections on other sites.

How has it helped my organization?

it can explain to management about what kind of traffic is visiting the network. It can also explain other traffic coming in and out, along with protecting against malware.

What is most valuable?

All the features are valuable. It helps us uncover bottlenecks in the network.

What needs improvement?

Splunk should be able to integrate with other product using the free version.

The product was difficult to back up the first time.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is fine.

We have two people maintaining it.

How are customer service and technical support?

Splunk needs local technical support.

If you previously used a different solution, which one did you use and why did you switch?

We did not use another solution previously.

How was the initial setup?

The deployment was great and took three to four days.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing of the product are quite high.

What other advice do I have?

Splunk is great product, especially for my organization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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