What is our primary use case?
We are primarily using the solution for pulling data and analysis.
In the auto industry, are the dealer management systems for which there is kind of portals from which the dealers are maintaining information can have access to retail data, bookings, and details surrounding individual customers.
We are fetching data and using it for analytics purposes, basically.
What is most valuable?
The basic features of the solution are excellent overall.
The initial setup isn't overly complex.
The pricing is reasonable.
The solution scales well.
The solutions very fast. It reads and writes six to eight times faster than any other tool.
What needs improvement?
The solution is very different from Oracle, which is a product we also use.
Mainly the data capacity needs to be improved. The data values are limited. They are smaller or medium scale. The MySQL is working fine, however, when it comes to large data sets or large data volumes, Oracle can handle them better. The backup capacity needs to be bigger.
What do I think about the stability of the solution?
When it's medium or small-scale data volume, people are referring to MySQL, however, when the data volume grows the people are referring to Oracle. In my estimation, the stability is fine.
What do I think about the scalability of the solution?
The scalability of the product is pretty good. It can scale effectively and expands better than other options.
We have around 40 users on the solution currently.
Our main usage is not for the database and we simply use basic aspects of the platform.
How are customer service and technical support?
Technical support isn't an aspect of the solution I know too much about. I've never been in direct contact with them. Therefore, I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
We also currently use Oracle.
How was the initial setup?
The initial setup isn't too complex or difficult. It's pretty straightforward. It's less complex of a process as compared to other solutions.
What's my experience with pricing, setup cost, and licensing?
The cost isn't overly expensive. It's very reasonable. Our customers are happy with the price. It's in a good range.
What other advice do I have?
We are partners with Microsoft. We use multiple deployment models, and typically those are private cloud or on-premises options.
Overall, I would rate the solution at an eight out of ten. We've been mostly very satisfied with the capabilities of the product. It's fast. It's our preferred product.
I'd recommend the solution to other users and organizations.
Which deployment model are you using for this solution?