Statseeker Review

Summary Reports quickly identify potential issues; drill-downs provide granular details

What is our primary use case?

Capacity management of devices and carriage services.

How has it helped my organization?

Summary Reports provide a quick way to identify where potential issues are. Drill-downs provide more granular details very quickly.

What is most valuable?

  • Custom reporting
  • 95th Percentile
  • Trend lines

What needs improvement?

Detailed data can be hard to extract in CSV form. Sometimes, being able to dump down raw data would be good so various time periods across a longer period could be analysed. At present, data can be presented within Statseeker, but there is lots of "white space" between data points.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Excellent. Support team is brilliant. Always responsive. Always positive.

Which solution did I use previously and why did I switch?

Currently using a variety of tools across multiple accounts.

What's my experience with pricing, setup cost, and licensing?

We are using the Professional edition but would love to upgrade to the higher level Enterprise, as having the full feature set would be the way to go.

What other advice do I have?

Understand what your outputs and customer requirements are first. Then configure the environment to support those needs.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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