Statseeker Review

Reduces the number of employees we need, but the support from Cisco is bad


What is our primary use case?

We primarily use this solution for educational content.

How has it helped my organization?

This solution allows us to have fewer employees.

It reduces the complexity of our network monitoring. We are better able to manage all of our components.

We make use of Cisco ACI support, we do this to make quotas.

It has affected the workload of our network admin team. It is awesome. We have fewer employees.

Our network availability is increasing and it does reduce costs, but I do not know by how much.

What is most valuable?

The most valuable features are scalability and reliability. Network visibility is good. 

What needs improvement?

Technical support needs improvement.

What do I think about the stability of the solution?

Stability is excellent.

What do I think about the scalability of the solution?

The scalability of this solution is good.

How are customer service and technical support?

Technical support for this solution is bad, as is everything with Cisco support.

How was the initial setup?

The initial setup of this solution is complex.

What about the implementation team?

We had assistance in implementing this solution.

Which other solutions did I evaluate?

We only evaluated Cisco and HP when researching this solution.

What other advice do I have?

This solution is not perfect.

Always try to minimize the effort by the support teams to keep the solution alive.

I would rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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