How has it helped my organization?
Since deploying StorPool, we have experienced no unplanned outages or performance issues. Our technical and engineering teams no longer live in a permanent state of high alert due to storage outages or throughput degradation due to ‘hot spots’ and as a result have more time to devote to other endeavours.
Our sales team is now confident to design solutions involving our cloud product because we're confident with the stability of the storage which underpins everything on the platform.
What is most valuable?
Performance, redundancy, scalability and cost-effectiveness. StorPool delivers superbly in all of these areas - something no other product we have either tested or deployed has been able to do consistently.
What needs improvement?
Live and historical performance statistics would be useful, though my understanding is that this is on the way in a future release. This could likely be combined with general health monitoring via some sort of dashboard.
What do I think about the stability of the solution?
No, on the contrary. StorPool has ‘just worked’ for us – it has handled everything that we’ve thrown at it over the past two years with ease.
StorPool has allowed us to resume actively marketing and selling our cloud product – we’d stopped doing so prior to StorPool as we didn’t have full confidence in the underlying storage.
What do I think about the scalability of the solution?
We’re very pleased with the way in which we can scale our StorPool deployments as our storage requirements grow. One tremendous benefit of scaling with StorPool is that it also results in increased performance due to the fact it automatically re-balances existing data in the background across the additional drives to proactively prevent hot spots. As we grow the cluster, it just gets faster and faster.
How are customer service and technical support?
The assistance we’ve received from our first contact to date has been remarkable - markedly higher than elsewhere. Their team have really gone the extra mile for us in all areas of deployment, including making recommendations for other areas of our virtualisation infrastructure. Everyone in their team seems to be committed to providing great customer service.
StorPool’s technical team has been incredible from day one. They always go out of their way to provide fantastic support, and frequently step outside of what would be their 'official' remit to provide advice and insight into how we can improve other areas of our infrastructure to make the most of their solution. Their team are highly competent, and we consider them partners who truly want the best for us.
If you previously used a different solution, which one did you use and why did you switch?
Since our first AppLogic based cloud deployments in 2009, storage speed and capacity limitations have been a reoccurring headache. Enterprise solutions had the potential to solve these problems, but were not financially viable for the client base we serve.
How was the initial setup?
StorPool’s team facilitated our initial deployment and went above and beyond to assist us. The process was handled smoothly and we were able to easily transition our existing clients to it with most not even noticing.
What about the implementation team?
StorPool’s team helped us with the implementation. Unlike other vendors, they took full care of the implementation and the ongoing smooth running of the deployment. They also continue to assist with system design for other areas of our platform to ensure we could get the most out of the StorPool deployment.
What was our ROI?
This isn’t easy to calculate largely because we were able to re-use existing equipment so we don’t have precise costs to base this on. The ability to use commodity hardware is of course a massive advantage in itself.
What's my experience with pricing, setup cost, and licensing?
StorPool provides us with a significant reduction in TCO due to their pay-as-you-grow licensing model, which means we don’t have to pay upfront for hardware and licensing for capacity that we don’t yet need to use. The result is that we can scale our storage incrementally as we require it.
It also enables us to deploy in a converged fashion, whereby the same servers can be used for both storage and compute.
Which other solutions did I evaluate?
Over the years we have deployed numerous soſtware solutions including Nexenta, FreeNAS and OpenFiler, but in all cases we rapidly encountered scalability issues, performance problems or both.
What other advice do I have?
StorPool is the solution to storage performance and scalability problems that we’ve been battling with for years. It has delivered the performance and reliability our clients require at a viable cost, virtually eliminated the time our engineering team spends dealing with storage related problems and it provides us with access to a fantastic team who excel at what they do and always go the extra mile to exceed our expectations. StorPool’s technical team have been exceptional from day one. They facilitated our initial test deployment and went above and beyond to assist us with benchmarking. They are relentless in their quest to get the best possible performance from our deployments and frequently make optimisation suggestions to further improve our data throughput.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oct 12 2017