Symantec Advanced Threat Protection Review

Protects us from email threats that include file attachments and embedded URLs

What is our primary use case?

We use this solution for email threat protection. It automatically scans our emails, including attachments. It also provides a sandbox feature.

It is hosted within the Symantec cloud.

What is most valuable?

The most valuable feature is Click-time URL protection. If there are any URLs in the email then they will be automatically scanned, and then opened.

What needs improvement?

The support for this solution can be improved because we are not receiving alerts for maintenance.

There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed. For example, you can only block three thousand IPs.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

In the past two years, we have had no issues with stability. We have had ninety-nine percent uptime.

What do I think about the scalability of the solution?

We have one hundred and twenty-five users for this solution, and we plan to increase our usage in the future.

How was the initial setup?

The initial setup of this solution is straightforward. It is cloud-based and not complex.

What about the implementation team?

We did the configuration ourselves. We only needed to set up the IPs for the incoming and outgoing mail servers. 

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution is inexpensive and affordable.

What other advice do I have?

This is a good solution, and whatever our requirement is, all of the features are there.

I would rate this solution a nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ITCS user
1 Comment

author avatarGregory Anderson
Top 10Real User

I my opinion Application and browser isolation is the future, and crucial to properly layering protections again email threats born in phishing attacks.