Symantec Data Loss Prevention Review

Enables us to protect sensitive and confidential data

What is our primary use case?

We work in the banking field. We deploy data loss prevention. Our branch protects our clients' data, credit card numbers, account numbers, and other confidential and sensitive data.

What needs improvement?

I would like for the administrator management interface to improve. It's kind of old and slow. Updating it would make this solution better. 

For how long have I used the solution?

We have been using Symantec for three years. 

What do I think about the stability of the solution?

We haven't had any issues with stability. 

How are customer service and technical support?

I have actually contacted technology support twice. They never responded.

How was the initial setup?

The initial setup is complex. It should be made simpler. The deployment takes around a day to day and a half. 

What other advice do I have?

I would rate it an eight out of ten. Not a ten because there are certain things that need improvement. 

My advice to someone considering this solution is to look at your needs. Try a few products because there are some features that exist in other solutions like Forcepoint that do not exist in Palo Alto. You should choose a solution based on your needs. 

I would recommend Symantec depending on the needs of the clients, but for me, Symantec is the best on the market.

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
More Symantec Data Loss Prevention reviews from users
...who work at a Financial Services Firm
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