Symantec End-User Endpoint Security Review

Stable, scalable, quick and easy to install

What is our primary use case?

We are service providers. We use this solution for endpoint response and detections.

We use this in the banking sector regularly.

We also use it for automatic threat protection and for DLP (Data Loss Protection).

What needs improvement?

After selling this product, what we have observed is that the system gets slower, which is a major issue.

We would also like to see better pricing. It's almost double when compared to other products.

For how long have I used the solution?

I have been using this solution for more than seven years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It is scalable. If you get the proper licenses then it scales well. There are no issues with scalability.

We are service providers with many different clients. Some of our customers have 100 users, whereas others have 200, and even as many as 300.

How are customer service and technical support?

We have completed several installations but have never contacted technical support.

How was the initial setup?

We do a direct installation. It is cloud-based and we can create a diary on the Symantec site.

We create the ID and download the client package.

It can take five to seven minutes to install per node.

If it is in the same network, we don't require much manpower to maintain it. All of the usernames and passwords are in the system. We can deploy remote deployment and installation.

What's my experience with pricing, setup cost, and licensing?

Symantec is expensive. 

When compared with Trend Micro and Sophos, it is expensive.

Customers are required to purchase a license.

What other advice do I have?

We recommend this solution to others who are interested in using it. In some organizations, it is compulsory to use Symantec.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
More Symantec End-User Endpoint Security reviews from users
...who work at a Financial Services Firm
...who compared it with Kaspersky Endpoint Security
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