Symantec End-User Endpoint Security Review

Centralized control and good network visibility, but more support for wireless devices is needed

What is our primary use case?

We use this solution for its  antivirus capabilities   . It is an on-premises deployment.

How has it helped my organization?

Centralized & localized control of client machines ,  using the SEPM dashboard.

What is most valuable?

The most valuable feature of this solution is the antivirus and the protection against Ransomware/Malware/Zero day attacks and device control

What needs improvement?

I would really like some of the features that are available in Kaspersky Enterprise to be available in the client version of this solution.

In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices. I would like to be able to protect my wireless equipment at that level.

For how long have I used the solution?

I have been using this solution for 12 years.

What do I think about the stability of the solution?

I've had no issues with stability in the ten years that I have been using it.

This product is being pushed the maximum, and we are using it every day.

It is stable, and once you put in the policies, it does what it is supposed to do.

What do I think about the scalability of the solution?

From my experience, I find scaling this solution is difficult. You have to work your way around it. It takes some time getting used to the admin dashboard before you can make any changes.

We have about sixty users in the company. Two of them are administrators and the remaining are end-users.

How are customer service and technical support?

Technical support for this solution is ok. I have no issues with them.

Which solution did I use previously and why did I switch?

We did not use another solution prior to using Symantec.

How was the initial setup?

From my point of view, the initial setup of this solution was pretty easy.

Only one person is required for the maintenance and to handle support assistance. Everything is done remotely. You just push the changes across the network.

What about the implementation team?

I performed the deployment myself, and it takes about an hour, or perhaps two hours at most.

What's my experience with pricing, setup cost, and licensing?

Considering the features, the price of this solution is average. We pay our licensing fees on a yearly basis, and everything is included in that price. Whether it is via email or phone call, they do what needs to be done.

Which other solutions did I evaluate?

Evaluating fortigate client antivirus and security features 

What other advice do I have?

My recommendation is that people should try this product.

In using this solution, I have learned a lot about our security and what needs to be done.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?


Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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