Symantec End-User Endpoint Security Review

Easy to manage, priced well, but more Linux support needed

What is our primary use case?

We are using Symantec End-User Endpoint Security for our network security solution to protect us against threats, such as malicious software and websites.

What is most valuable?

The solution is easy to manage.

What needs improvement?

The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for approximately three years.

How are customer service and technical support?

When we were not able to find a solution to issues we are having we have contacted technical support. There are times we created a support ticket in the morning and they respond in the evening when we are not available. However, they have been helpful and eventually provide us with a solution, it can take a bit of time.

How was the initial setup?

The installation is not difficult for Windows and Mac OS it will autonomically install, based on the schedule we plan. However, for Linux, we could not do the installation from the Symantec manager and needed to install it one by one on the servers. 

What's my experience with pricing, setup cost, and licensing?

One great benefit is we do not need to activate a license for every endpoint. The price is fair.

Which other solutions did I evaluate?

I have evaluated McAfee and Kaspersky.

What other advice do I have?

Symantec was bought recently by Broadcom and this could be a reason some might not want to purchase the solution because of their background. However, this solution is popular and competitive with other solutions, such as McAfee or Kaspersky.

I rate Symantec End-User Endpoint Security a seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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