Symantec Endpoint Encryption Review

It has reduced the number of incidents related to the loss of information


What is our primary use case?

The primary use case is to protect from data loss prevention in my company.

How has it helped my organization?

It has reduced the number of incidents related to the loss of information.

What is most valuable?

The precision that it has to identify all my assets.

What needs improvement?

I would like them to improve their support.

What do I think about the stability of the solution?

The stability is really good and nice. We don't have any issues with the stability, in particular. 

What do I think about the scalability of the solution?

You can get any size or use it in any size organization. So, scalability is not a problem.

How are customer service and technical support?

It's a bit difficult to get good support. Their response times are really bad. I don't like it.

How was the initial setup?

The initial setup was straightforward. It was fast, easy, and not intrusive on my company.

What about the implementation team?

Symantec did the deployment.

What was our ROI?

This solution has helped to increase staff productivity.

What's my experience with pricing, setup cost, and licensing?

The licensing costs yearly are $5000.

Which other solutions did I evaluate?

We had three vendors on our shortlist. I choose this vendor because it was a leader at that time, and it still is the leader right now. 

I am happy with it and not looking to change vendors.

What other advice do I have?

Try to look at many vendors. There are a lot of papers about solutions, especially this one. So, it's really nice. 

I started my security program four years ago, and we now have a mature security program. We added this solution as the last part of our security program.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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