Symantec End-user Endpoint Security Review

It's made the work environment more secure, and reduced the number of malicious malware attacks.


What is most valuable?

  • Server management
  • Deployment
  • Updates

How has it helped my organization?

It's made the work environment more secure, and reduced the number of malicious malware attacks.

What needs improvement?

Interaction with the product admin needs work. If Symantec could add a new feature which would allow the user to be nice every time the new definitions are/are not in place. Also, for machines which have connectivity problems and cannot download the new definitions for several days, I would suggest that they include them int one report and alert the system admin about them.

For how long have I used the solution?

I've used it for four years.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

There were issues, and they should ensure that the product updates automatically, especially in the DMZ.

What do I think about the scalability of the solution?

There were no issues with the scalability.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

6/10

Which solution did I use previously and why did I switch?

It replaced System Center Endpoint Protection. I don't know why this was chosen, it was a corporate decision.

How was the initial setup?

The initial set-up was clear, there were no issues.

What about the implementation team?

We implemented it in-house.

What was our ROI?

We have better product management.

What's my experience with pricing, setup cost, and licensing?

I am unaware of pricing.

Which other solutions did I evaluate?

When I joined my office, they were already using this product.

What other advice do I have?

Ensure the connectivity between the server/agents.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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2 Comments

author avatarit_user388242 (ICT Manager at a engineering company with 51-200 employees)
Vendor

Use to use Symantec Endpoint-moved away due to bloatware and interfering with design apps, now more fond over Panda Fusion. Endpoint Management is such a breeze!, the beauty of the product is it is cloud based, so managing my fleet is much easier from any device.

author avatarMostafa
Top 5LeaderboardReal User

Symantec Endpoint Protection is designed for maximum efficiency, enabling hardware to run faster and last longer for performance, and runs on several operating systems, including Windows, Linux and Mac OS X. The complete suite is a good fit for medium-sized businesses seeking a more comprehensive range of protection.
Symantec's Endpoint Protection Small Business Edition earns high marks from AV-TEST for protection and usability. However, this antivirus software doesn't scan email, a vulnerability in today's digital age. It might be the best choice for antivirus protection for your small business but that depends on the features and functions most important for your business and your security.
just make sure thats you are always update and you have the latest release.