Symantec Endpoint Protection (SEP) Review

Uses both SONAR and IPS to help protect the system.


What is most valuable?

  • It is stable
  • No maintenance is required after a successful installation phase
  • It is more than a classic Anti-virus solution: both SONAR and IPS help to protect the system
  • The application and device policies are great features to help administration

How has it helped my organization?

After the initial setup, you don’t have to worry about the AV clients. It simply works.

What needs improvement?

The management of the server is a bit complex. It takes time get used to it. When upgrading the software for clients, you have to link the upgrade package to every sub-folder, and there is no inheritance.

For how long have I used the solution?

We have used this solution for three years.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How is customer service and technical support?

We needed help for one or two issues and the support team was good.

Which solutions did we use previously?

We used another product and we switched to SEP because of the costs.

How was the initial setup?

The initial setup was straightforward. The ability of the package to uninstall the old AV was a big plus in my case.

What's my experience with pricing, setup cost, and licensing?

I’d say SEP deserves the money.

Which other solutions did I evaluate?

We did not evaluable other options. Anti-virus is not something you can test in 3-4 days. The pros and cons take time to show up.

What other advice do I have?

Before installation, take your time to plan how you will manage your environment. If you already have another AV, please first check if SEP can auto-uninstall the old AV.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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