Symantec Endpoint Protection (SEP) Review

It has made our client's network more secure and simple

What is most valuable?

It is easy to implement and very stable. The AV device control and HIPS are very impressive. Just implement it and it's done. No troubleshooting efforts are required to make the policies work.

How has it helped my organization?

No overhead of troubleshooting after installation makes it my favourite.

What needs improvement?

It's a nice product. I think Symantec should work more precisely on minimizing database size and the live update size.

For how long have I used the solution?

We have been recommending this product to our clients for about five years already.

What was my experience with deployment of the solution?

No deployment is very simple.

What do I think about the stability of the solution?

Stability issues are very rare. It's a very stable product.

What do I think about the scalability of the solution?

We have not encountered any issues with scalability.

How is customer service and technical support?

Customer Service:

Customer Service is the best.

Technical Support:

I would give technical support a rating of 10/10. I love the way they support clients.

Which solutions did we use previously?

We do system integration and we have expertise in most products, but there is nothing like Symantec.

How was the initial setup?

It was very simple to implement and very easy to use as well.

What about the implementation team?

We have in-house team.

Which other solutions did I evaluate?

Yes,I would not name any :)

What other advice do I have?

Just go through the implementation guide or some YouTube videos and the IT team can do it.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are system integrators and we suggest this product to our clients.
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