What is most valuable?
- Password management (Linux/Windows) and session recording.
- Platform to access any (RDP, Telnet, SSH device in Datacenter).
How has it helped my organization?
- Monitored access to any (RDP, Telnet, and SSH device in Datacenter).
What needs improvement?
What do I think about the stability of the solution?
The product is matured now after new patches and versions.
What do I think about the scalability of the solution?
Easy to scale with clusters.
How are customer service and technical support?
Which solution did I use previously and why did I switch?
How was the initial setup?
Straightforward. We recently migrated from Physical to Virtual Appliance.
What's my experience with pricing, setup cost, and licensing?
Based on features e.g., access management and password management, the price is suitable.
Which other solutions did I evaluate?
I don't remember now, but we did a PoC for a few, but chose CA PPM (formally known as Xceedium).
What other advice do I have?
It is the best product for monitoring the recorded session of your IT admins and external consultants. RDP is best for Telnet and SSH devices password management.
Which version of this solution are you currently using?
Find out what your peers are saying about Broadcom, CyberArk, BeyondTrust and others in Privileged Access Management. Updated: May 2021.
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