Symantec Privileged Access Manager Review

Used for securing privileged accounts


What is most valuable?

Used for securing privileged accounts. This is the why people choose this particular product: To manage credentials and record sessions.

How has it helped my organization?

DXC has created a managed service offering based on it.

What needs improvement?

  • The user interface and dependence on applets and Windows could use some improvement.
  • Increased the compatibility with other browsers.
  • Remove the Java applet dependency (it is being depreciated).

For how long have I used the solution?

We have been using this solution for 12 months.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

Technical support could be improved.

Which solution did I use previously and why did I switch?

We haven’t switched from a previous solution, but rather added an additional option to our offering catalog.

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

Before choosing this product, we evaluated CyberArk PAM.

What other advice do I have?

Make sure you are certified from the official CA course.

Which version of this solution are you currently using?

2.9
**Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners.
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