Symantec Privileged Access Manager Review

We administrate the platform in some clients and the results are very useful to control the access to privileged servers.Manager


What is most valuable?

The possibility to control the remote activity and establish different policies, because it depends on the position of workers, how much access they needed, and in what platforms they connect. The possibility to separate this in an easy way is very useful.

How has it helped my organization?

We administrate the platform in some clients and the results are very useful to control the access to privileged servers.

What needs improvement?

The Java problem for web access to the platform, add more useful information in the logs; solve the Javascript problem to access to some Google services on the web.

For how long have I used the solution?

For over a year.

What do I think about the stability of the solution?

Yes, at first the cluster desynchronizes often.

What do I think about the scalability of the solution?

No, but the answer is not always clear or satisfactory. In some cases, the answer result is vague.

How are customer service and technical support?

On a scale from 1 to 10, I give it a 7. I hope to know the SLA of the technical support.

Which solution did I use previously and why did I switch?

No, but I've heard about CyberArk.

How was the initial setup?

Very straightforward.

What's my experience with pricing, setup cost, and licensing?

I don’t have any comment

Which other solutions did I evaluate?

No, I’m not from the sales department.

What other advice do I have?

Well, that I recommend the product. It has a good interface and it’s easy to administrate.

Which version of this solution are you currently using?

2.8
**Disclosure: My company has a business relationship with this vendor other than being a customer:
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