Symantec Privileged Access Manager Review

More expensive than other solutions but the password vaulting and password management features are valuable

What is our primary use case?

We look to make sure that there are two HyperACCESS specifications: 

  1. Privileged managements: These are ordered to ensure that all the passwords assume one location so a user can enter and all their passwords are protected. Their passwords cannot be shared because they are rotated. 
  2. The odd user: This user has to go through the system and exercise a chair relay. This should be our Gateway for login. 

What is most valuable?

The most common features that I use are password vaulting and password management. 

What needs improvement?

I would like this solution to be simpler. It should have a one-click access that works together with AWS. 

For how long have I used the solution?

Less than one year.

What do I think about the scalability of the solution?

Scalability has been good. 

How are customer service and technical support?

We have received good support from the tech support team.

Which solution did I use previously and why did I switch?

We used IBM before.

How was the initial setup?

It was a challenge for our newer staff members to install. 

What's my experience with pricing, setup cost, and licensing?

It is more expensive than other solutions on the market.

Which other solutions did I evaluate?

We have been using IBM extensively because customers demand that we provide this option.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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