Symantec Protection Engine for Cloud Services Review

Good technical support, secures our services and mobile devices against malware


What is our primary use case?

We use this solution as a firewall to protect against malware.

What is most valuable?

The most valuable features of this solution are the advanced firewall and malware prevention.

The mobile device solution is very good.

What needs improvement?

One of the areas that this solution can be improved is in Behavioural monitoring.

In the next release, I would like to see some encryption added.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable. I would rate scalability a seven out of ten.

How are customer service and technical support?

The technical support is good, and I would rate them an eight out of ten.

How was the initial setup?

The deployment model we are using is a private cloud.

What other advice do I have?

We are partners with Symantec.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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