- Intelligent authentication - Risk-based authentication
- Cloud-based service and management
It provides an easy management for credentials of the remote users when accessing the corporate resources.
There is a consolidation of a couple of Identity Providers into Symantec VIP for centralized management of credentials.
Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources.
The factors that need improvement are:
I have used this solution for more than four years.
There were no stability issues experienced.
There were no scalability issues experienced.
Technical support is very good.
The setup was straightforward since this is a software-as-a-service (SaaS) solution, no hardware procurement or provisioning is required. Everything is already set up and provisioned on the Symantec data center.
There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate.
Understand your pain points and requirements, then fully understand the feature set provided by the vendor and licensing requirements.
You know your environment best and the consultants who work with the vendors know the solution best, so bring everything down to an overlap.