Symmetrix Remote Data Facility Review

A bigger benefit if used in an active, multi-site configuration. There are less expensive methods for a DR scenario.

What is most valuable?

The ability to control functionality with a command line utility for ease of scripting.

How has it helped my organization?

SRDF has served as a robust method of providing a golden, point-in-time copy of our most critical data.

What needs improvement?

I would like to see command line status queries give higher level, more meaningful results; i.e. data synchronizing, completely synced or split and write ready.

For how long have I used the solution?

I have used iterations of SRDF for approximately 10 years.

What was my experience with deployment of the solution?

There were missteps made in the order in which job steps had to occur for the integrity of data when using scripts.

What do I think about the stability of the solution?

I do not recall any issues with SRDF stability.

What do I think about the scalability of the solution?

In the early days of SRDF, licensing was on an disk array by disk array basis. The license model has changed, so scalability is now limited to the amount you've purchased in the array.

How are customer service and technical support?

Customer Service:

Customer service for this product was top notch.

Technical Support:

Technical support has always been attentive and helpful. We found they also have a thorough knowledgebase.

Which solution did I use previously and why did I switch?

Our team made the decision to make a change to IBM's XIV asynchronous data replication. The switch was made due to cost.

How was the initial setup?

Initial setup was a bit complex. Tools focused on a deep-level knowledge of configuration.

What about the implementation team?

We had a vendor team help with the initial setup. Their expertise did not dive past the disk array technology, so we had to provide the proper configuration from our host side.

What was our ROI?

Our ROI was minimal, because we use it for a cold, disaster recovery method.

What's my experience with pricing, setup cost, and licensing?

Cost was rolled into a much bigger purchase. Ongoing cost was not that detailed.

Which other solutions did I evaluate?

Log shipping methods by Oracle and Sequel.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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