Symmetrix Remote Data Facility Review

If this had a bit better data compression, it would be the best storage vendor on the market.


What is most valuable?

Most valuable features of the product are :

- Reliability

- Ease of use

- Different purposes and usability available

How has it helped my organization?

In all the companies in which I have used the product the ease of Disaster Recovery was implemented in such a manner that the Risk of a Site Disaster was mitigated in a efficient way. Furthermore it made the migrations of complete DataCenters to other (new Data Centers at other locations) a piece of cake (although the complexity of the old Data Center and Infrastructures it self made it often time consuming).

What needs improvement?

I could only think of maybe some better data compression.

For how long have I used the solution?

I have been using the product since 2001, in different companies and for different purposes.

What was my experience with deployment of the solution?

I didn't encounter any deployment issues I can recall, and if there were any issues the vendor fixed most of them in no time!

What do I think about the stability of the solution?

The stability is one of the strong features of the Product, so no issues worth mentioning.

What do I think about the scalability of the solution?

As far as scalability goes, it surpasses all other vendors as far as you ask me!

How are customer service and technical support?

Customer Service:

On a scale of 1 to 10 : A 10

Technical Support:

On a scale of 1 to 10 : A 10

EMC is as far as I am concerned the only organization in which the Support organization is an essential part of the overall organization and Products !

None other companies and vendors can even get close to the level EMC delivers Technical Support if you ask me!

Which solution did I use previously and why did I switch?

In some of the Companies for which I have worked they used other products, but these were not nearly as good, so often they switched to EMC and SRDF.

How was the initial setup?

The initial setup is straightforward, although it expects a certain level of technical knowledge and intelligence.

What about the implementation team?

All Implementations were done and executed as a joint venture, which is and was the strength of the implementation.

By use of this kind of implementation the in-house team immediately got a learning on the job experience of the new versions and possibilities.

What's my experience with pricing, setup cost, and licensing?

It depends on the amount of strorage which needs to be replicated by the SRDF product.

Which other solutions did I evaluate?

No most of the Companies for which I have worked had EMC storage and the logical step is and was SRDF.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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