What is our primary use case?
I primarily use the solution for data visualizations. For example, for analysis in my job, you can use a cloud of words and data with zip codes that you can then use to pull up maps. It's very powerful. You can use also use it to create tables and data frames. You can cross-reference a lot of variables.
I just used the product to review data and for data visualization. For example, I was studying the numbers surrounding COVID-19. We were cross-referencing zip codes and data of infection in Brazil, and we are creating an assessment of regions in Sao Paulo state as COVID-19 was growing, so that we could suggest political actions to mitigate the risk of contamination.
What is most valuable?
It's very easy to visualize data with this product. The visualization maps of and frames that we have been able to cross-reference has been excellent.
It's extremely user-friendly. You can cross a lot of variables. It's much easier, for example, than Excel.
What needs improvement?
I'm not sure if the solution needs any improvements. It's the best solution we have here right now.
The pricing is high. I'm using a student license, however, I know that even this license is very expensive. I've tried to have this product in our organization, however, it's quite expensive. We don't have the internal budget.
If you're looking for other kinds of data, for example, non-structured data, they could make it much easier to use this kind of data. Tableau could create other features just for data visualization and non-structured data. It's a beautiful solution when you've got frames and tables. It's structured. However, if you don't have this kind of information on the data, it's quite difficult to use Tableau. I would say that if you have any feature that opens the opportunity to work with non-structured data, it would be excellent. For example, we do end up creating a lot of word clouds. With unstructured data it just doesn't translate quite right.
If you could use non-structured data to count the frequency of important words to find which word is more important, for example, that would be useful. I don't see Tableau doing this - counting the frequency of important words in a specific kind of text.
It would also be great if there was statistical modeling for non-structured data.
For how long have I used the solution?
I've been using the solution for more than six months. It's been less than a year.
What do I think about the stability of the solution?
I don't work with large amounts of data. I don't have millions of data points. In terms of how I use the product, I've never had issues with stability.
What do I think about the scalability of the solution?
It the solution was better with non-structured data, its scalability might be very good.
I just have the student license for myself. There aren't a large number of people in our company that use it.
How are customer service and technical support?
I've never had a reason to contact technical support. Having never dealt with them, I can't speak to their level of knowledge or responsiveness. It's so simple to create my own account and use it, I've never had a reason to reach out.
How was the initial setup?
The initial setup isn't too complex. The entire solution is pretty user friendly from beginning to end.
The deployment, in total, took less than three weeks.
What's my experience with pricing, setup cost, and licensing?
The solution is quite expensive.
What other advice do I have?
We're just a customer. We don't have a business relationship with Tableau.
I currently have a student license. I'm not sure which version I currently have. I mostly leverage the solution for personal use.
I would warn those considering the solution to take a look at the price and make sure it is within their company's budget.
Overall, I would rate the product nine out of ten. I've been quite happy with it.
Which deployment model are you using for this solution?