Valuable Features
Fantastic visualizations & dashboarding capability, ease of use for business users.
Room for Improvement
It is meant as a visualization tool agreed, but some basic ETL functionality will do a world of good. Also, enterprise collaboration and embedded analytics (like Spotfire) would be great
Use of Solution
3 years
Deployment Issues
Yes, hierarchies and cube definitions are not retained while connecting to an OLAP DB.
Stability Issues
Yes, certain features cause Tableau to hang repeatedly - for example, editing the data source to point to another extract. Certain issues with data blending exist as well.
Scalability Issues
Lots of care including design/caching required to ensure quick reports while handling large amounts of data.
Customer Service and Technical Support
Good, most times any technical queries I have are addressed by the community posts itself - but there a number of easy to implement and tremendously useful functionalities included in the Ideas page that are yet to be implemented.
Initial Setup
Easy as pie.
Other Solutions Considered
QlikView/Microstrategy