Tableau Review

Valuable: Actions, Paramaters, Maps. Needs Improvement: Dashboard Version Control, Report Bursting

What is most valuable?

Actions, Story Dashboard, Parameters, maps

How has it helped my organization?

Self service tool and ease of implementation

What needs improvement?

Dashboard Version Control, Report Bursting, More capabilities on maps.

For how long have I used the solution?

I'm currently using Tableau Desktop and Server 8.2. I've been using Tableau for 7 years.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

Sometimes have issues with stability which are dependent on network bandwidth, latency and user logon from multiple browsers

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

3.5 (1-5 5 Being highest)

Technical Support:

3.5 (1-5 5 Being highest)

Which solution did I use previously and why did I switch?

Business Objects. I switched to Tableau because of self service capabilities and quick turnaround on dashboard development.

What about the implementation team?

In house (I installed and configured server set up)

What was our ROI?

4 (1-5 5 being highest) Financials can’t be disclosed.

What's my experience with pricing, setup cost, and licensing?

$60K

What other advice do I have?

Best Visualization and analytics tool

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Highlights
​Data is easily understood at all levels of the company.
Business insights are shared across various departments.
Its ease of use and ability to convert drag and drop gestures into queries.
The ability to create complex calculations.
​Its ease of use and ability to convert drag and drop gestures into queries.
Tableau's support could improve.
Partner support is very good.
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