Tableau Review

It has rich graphics but the processing speed could be improved.

What is most valuable?

  • Rich graphics
  • Dashboard

How has it helped my organization?

  • Trends
  • Opportunities
  • Automated reporting

What needs improvement?

  • Faster implementation
  • Processing speed

For how long have I used the solution?

I've used it for six months.

What was my experience with deployment of the solution?

Not really.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

It felt a bit slow.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

I haven't needed to call them.

Which solution did I use previously and why did I switch?

We used Cognos BI which was fast but a bit complex.

What about the implementation team?

We implemented it in-house.

What was our ROI?

It's taken us six months to get an ROI.

What's my experience with pricing, setup cost, and licensing?

It cost us US$3,000 for the initial setup.

Which other solutions did I evaluate?

We evaluated it alongside QlikSense, which we also use, and Cognos BI.

What other advice do I have?

Try it alongside QlikSense as depending on user preferences and requirements, either product will do the job.

Which version of this solution are you currently using?

8.3
**Disclosure: My company has a business relationship with this vendor other than being a customer: Qlik partner
More Tableau reviews from users
...who work at a Financial Services Firm
...at Large Enterprises
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Highlights
​Data is easily understood at all levels of the company.
Business insights are shared across various departments.
Its ease of use and ability to convert drag and drop gestures into queries.
The ability to create complex calculations.
​Its ease of use and ability to convert drag and drop gestures into queries.
Tableau's support could improve.
Partner support is very good.
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