What is most valuable?
How has it helped my organization?
- Automated reporting
What needs improvement?
- Faster implementation
- Processing speed
For how long have I used the solution?
I've used it for six months.
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
Very good. Technical Support
I haven't needed to call them.
Which solution did I use previously and why did I switch?
We used Cognos BI which was fast but a bit complex.
What about the implementation team?
We implemented it in-house.
What was our ROI?
It's taken us six months to get an ROI.
What's my experience with pricing, setup cost, and licensing?
It cost us US$3,000 for the initial setup.
Which other solutions did I evaluate?
We evaluated it alongside QlikSense, which we also use, and Cognos BI.
What other advice do I have?
Try it alongside QlikSense as depending on user preferences and requirements, either product will do the job.